

Our CS technology and product teams build world-class CRM systems and innovative self-service solutions that are used by millions of customers each day on Amazon’s websites, shopping apps, and through Amazon’s family of digital products such as Kindle, Echo, and Alexa. We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7. Through our innovative world-class self-service technologies developed by our “CS” team, we support customers from 75+ service locations around the globe. Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service team is an essential part of that mission.
